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Shipping at WELLVIVA
At WELLVIVA, we take your wellness seriously — right down to how your products get to you. That’s why we work with only the most trustworthy delivery partners. Whether you’re relaxing at home or on the go, we make sure your order arrives quickly, safely, and with a smile (well, maybe not a literal smile, but we like to think so!).
We know waiting for your wellness products isn’t always the most exciting part of the day, so we’ve partnered with reliable delivery services to get your order to you .without the hassle. From your supplements to your skincare, we’re on a mission to make sure it reaches you in perfect condition—on time, every time.
Because your wellness journey deserves the best, from start to finish.
FREE SHIPPING WITHIN EU from €49 - because wellness should arrive without extra cost, otherwise a shipping fee of €5.99 will be charged.
International free shipping starting from €89.
FAQs
Where is my order?
We know you’re excited to receive your order, and we’re here to help you track it! As soon as your package leaves our warehouse, we’ll send you a tracking number via email. You can use that number to check the status of your shipment directly on the courier’s website. If you haven’t received your tracking information or if there’s any delay, feel free to reach out to our customer service team. We’re always happy to assist and make sure your order is on its way to you.
How long will it take for my order to arrive?
We know you’re excited to start using our premium skincare and health products, and we aim to get them to you as quickly as possible. Once your order is confirmed, it will usually ship within 1-2 business days. Delivery times depend on your location, but you can typically expect to receive your order within 3-5 business days. Rest assured, we’ll send you a tracking number so you can follow your order every step of the way!
How much will shipping cost?
We believe in keeping things simple, so we offer transparent shipping costs. FREE Shipping in EU from €49 . Otherwise within the EU, shipping is a flat fee of €4.99 on orders below €49,
For shipments outside the EU, additional shipping fees and import duties may apply, depending on your location. These charges are outside of our control, but we'll provide all the details during checkout. That way, you can focus on what really matters—taking care of your skin and well-being—without worrying about extra surprises.
Can I change my shipping address after placing an order?
We understand that life can be unpredictable, and sometimes you need to update your shipping details. If you realize you need to change your address, please contact our customer service team as soon as possible. If your order hasn’t been processed yet, we’ll do our best to make that change for you. Unfortunately, once an order has shipped, we won’t be able to adjust the address, but we’ll guide you through any next steps if needed.